|
IDILVICE Store Policies
IDILVICE items are carefully hand made to order in the U.S.A.
We usually ship within a few days of cleared payment, however sometimes we may need up to 2-3 weeks for delivery. If you need an item on a specific date, please contact us before buying to inquire about our current delivery schedule. Thank you!
Please contact us for information on wholesale and custom made items!
We offer the following Returns Policy:
IDILVICE thinks you should be 100% happy with your purchase! We offer a Money-Back-Guarantee.
Return the merchandise no later than 7 days after receiving the item (postmarked). You may request a full refund (excluding shipping cost), exchange (additional postage may be required) or store credit (minus shipping cost). Items returned after the return date may not be accepted and/or refunded/exchanged. Merchandise must be in original condition. Custom & special orders do NOT qualify for refunds. Thank you!
Please note that we cannot be made responsible for any custom or clearance charges demanded by your country of residence as well as any delays caused by hold ups at foreign customs.
Thank you so very much for shopping with us - We highly value your business!
Have questions? Need to report a problem? Please email us: idil@idilvicefashionrocks.com
Back

Idil Vice items are handmade in the USA.
|